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Murad's avatar
Murad M Community Member

Please solve the account problem!

Hi, Upwork support team!

I just wanted to start the work for today.
But on the account I can see the message such this.
I did click this but I couldn't anything from here.
And I don't know if why my account has been suspended.
Please solve this issue quickly and want to help me with this.
Hope to hear from you soon.
thanks, Murad.

7 REPLIES 7
Goran's avatar
Goran V Retired Team Member

Hi Murad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
Murad's avatar
Murad M Community Member

Hi Goran

Thank you.

I hope to hear your kind suggestion soon and want to solve this issue as soon as possible quickly.

Murad's avatar
Murad M Community Member

Hi Goran,
I received the link from **Edited for Community Guidelines**on the Upwork support team.
But the link don't running and I couldn't allow her requirement according to this.
Please solve this issue and help me to active the account.
thanks

Goran's avatar
Goran V Retired Team Member

Hi Murad,

 

Please follow up with any additional questions directly on your ticket and our team will assist you further. Thank you.

~ Goran
Upwork
Murad's avatar
Murad M Community Member

Thank you.

But I can't use this link they provide.

**Edited for Community Guidelines**

I don't know if what the reason is.

Please help me with this or please return my active account quickly.

And if you provide me the phone number of Upwork suport team, I will ping them directly.

Regards,

Murad

 

Murad's avatar
Murad M Community Member

Hi, Goran

How are you doing?

I am sorry but I can't have your reply yet.

What is the reason?

I want to hear your reply  as soon as possible quickly.

thanks.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Murad,

 

I followed up with the team handling your case and you can expect an update on your open ticket very soon.

 

Thank you.

~ Aleksandar
Upwork