Nov 8, 2022 09:22:05 AM Edited Nov 29, 2022 07:49:10 AM by Andrea G
my profile is still under review in site even I already received an email that I am all set and my profile was approved.
Solved! Go to Solution.
Dec 2, 2022 10:04:16 AM Edited Jan 12, 2024 07:13:37 AM by Pradeep H
Yna and others,
Nov 17, 2022 01:14:30 PM by Baran Nuri B
They say the review period is 24 hours but I completed my profile 72 hours ago but I still haven't received any response. Can an official help?
Nov 17, 2022 02:43:13 PM by Arjay M
Hi Baran Nuri,
Firstly, welcome to Upwork! We sincerely apologize for the delay in your profile approval. I have shared your report with the appropriate team and one of the members will be assisting you further via a support ticket. Please expect an update on this page with your support ticket momentarily. Thank you!
Nov 17, 2022 01:08:01 PM by Nikoloz S
why does activating profile taking more than a day can you help me please?
Nov 19, 2022 04:01:10 AM by Kowser A
I cannot use my fiverr account. It says, "Your profile is being reviewed. It must be approved before you can submit a proposal." more than 4 days have passed but account is still under review. what's the problem with my account?
Nov 19, 2022 04:12:13 AM by Sophie A
You are on Upwork here. If you want your profile to be approved, you need to improve it. You can look at the Academy courses for more tips.
Nov 19, 2022 09:33:57 AM by Annie Jane B
Hi Kowser,
I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review your submitted documents. Should we need more information, our team will send you an email with details on how you can complete the verification process. We appreciate your continued patience.
Nov 22, 2022 11:07:57 AM by Zia Ur Rehman W
hello Upwork community,
hope you are doing well.
my problem is that i was received approved email but still i see this message in my profile "We will email you within 24 hours to let you know if your profile was approved. You will be able to submit proposals if it is approved." so please help me what should i do? this is a screen shot of email
Nov 22, 2022 01:08:05 PM by Arjay M
Hi Zia Ur Rehman,
I'm sorry to learn that you're still experiencing this error despite receiving the confirmation email that your account was approved. I can see that you've already raised a support ticket regarding your concern. Please note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
You can access your ticket and coordinate with the team on this page.
Nov 22, 2022 05:33:44 PM by Omobolaji O
Why have i not received a mail if my profile has been approved ?
Nov 23, 2022 01:50:33 AM by Inna R
My account is under review for a week. Why? What can I do to resolve this problem?
Nov 23, 2022 11:18:31 AM by Arjay M
Hi Inna,
I'm sorry for not being able to get back to you sooner. I have reached out directly to the team handling your case and they've confirmed that your account has been accepted. You should be able to send proposals to jobs on the general marketplace. Please make sure you check the resources in this post to help you get started.
Nov 23, 2022 09:41:56 PM by Jon Seigfreed J
Hello, I just made this account a couple of months ago but last week is when I edited my profile, It says that I will be reviewed within a 24 hour timeframe. A couple of days later and there's still no update, I currently have a Job offer but im still waiting to get approved. What do I need to do to get approved?
Nov 23, 2022 09:46:09 PM by William T C
Hey Jon, Upwork is showing that your Profile is available and live on their site. What makes you think it's not? Thanks!
Nov 23, 2022 11:32:14 PM by Pradeep H
Hi Jon,
Thank you for your message. I checked your profile and noticed that your profile does not adhere to our guidelines. Please update your profile title and overview to describe your skills and experience. Also, update your profile photo to include a more professional photo that clearly shows your face. Once done, please resubmit your profile so that our team can review and update your profile status.
Thank you,
Pradeep
Nov 24, 2022 10:32:11 PM by Jon Seigfreed J
I already finished editing my profile, and replaced my profile picture for a more desirable one, what's the next step for me to get approved?
Nov 28, 2022 08:32:20 AM by Andrea G
Nov 24, 2022 03:32:49 PM by Vinicius d
How can I know that my profile is approved?
I filled out everything I could and I still haven't been approved
Nov 24, 2022 05:07:59 PM by Arjay M
Hi Vinicius,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Note: Since as a freelancer your profile picture has to accurately represent who you are, it obviously shouldn't be a photo of a place, a design or object, or someone or something else (also, misrepresenting who you are, goes against our Terms of Service.) We highly suggest you check this help article for more details on how to choose a good profile picture.
Nov 26, 2022 05:19:10 AM by Mohamed M
i make my profile from 4 days and still " Your profile is being reviewed. It must be approved before you can submit a proposal " and i cant submit a proposal to any job
plz help how can i approve it ?
Nov 26, 2022 05:36:18 AM by Yeasin A
I think the heavy amount of profiles is hanging on the Upwork review team!! Let's see what happens!!
Nov 26, 2022 10:01:02 AM by Annie Jane B
Hi Mohamed,
I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. Kindly allow us a few more days to review your submitted documents. Should we need more information, our team will send you an email with details on how you can complete the verification process. We appreciate your continued patience.
Nov 26, 2022 05:21:45 AM by Annie Jane B
Hi Komoi,
Thank you for reaching out. I checked your profile and noticed that your profile does not adhere to our guidelines. Please update your profile title and overview to describe your skills and experience. Also, update your profile photo to include a more professional photo that clearly shows your face. Once done, please resubmit your profile so that our team can review and update your profile status.