Dec 18, 2017 01:03:14 AM by Peter B
A while ago I stopped receiving invitations to apply for jobs at all. So I decided to check for my profile in the search results. To my surprise I didn't find it, I tried searching by name, title, skills, etc. But there was no use. I also tried to apply all the filters possible to minimize the search results outcome, and even though I went page by page, I didn't find my profile.
When I tried to contact support, They informed me that everything was ok and I don't have to worry. but I still don't know how this is possible to disappear from the search completely.
Also I know about the rotation thing in search results, I understood that it is concerning the order of the appearance in the results not whether a profile appears or not.
So I am looking for a solution or an explanation of this if someone have any.
Thanks in advance for your help.
Solved! Go to Solution.
Dec 18, 2017 03:15:47 AM by Goran V
Hi Peter,
I just searched for your name with no additional filters, and you were listed on the second page of the results.
As we have explained before on these boards, search results depend on many factors such as who is searching, when, whether the search is done for a posted job or not. Additionally, the results are rotated to make sure as many qualified freelancers as possible have a chance to be noticed. Your profile can show on the first page when a client runs a search today but not tomorrow.
Dec 18, 2017 01:07:28 AM Edited Dec 18, 2017 01:08:20 AM by Peter B
I found out that my profile i set to private, even though my setting say otherwise.
Any explanation?
Dec 18, 2017 01:16:47 AM by Goran V
Hi Peter,
Thank you for reporting this. Our team will investigate this further and contact you directly via ticket.
About the search results, I have also checked your profile and as the visibility is set to Upwork users only you will appear in search results as long as the user is logged in his Upwork account.
Dec 18, 2017 01:19:24 AM by Peter B
Thanks Goran for your quick reply.
Did you search for my profile and found it? or since it is set to private you didn't?
Dec 18, 2017 01:22:19 AM by Petra R
@Peter B wrote:Thanks Goran for your quick reply.
Did you search for my profile and found it? or since it is set to private you didn't?
Peter, again, your profile is NOT set to private.
Dec 18, 2017 01:34:12 AM Edited Dec 18, 2017 01:34:53 AM by Goran V
Hi Peter,
Your profile is working as it should, you will appear in search results by location, skills ect. depends on clients how they will search for freelancers.
And I also searched your profile and was able to find you using your name as it is here Peter B.
Dec 18, 2017 01:37:24 AM by Peter B
Thanks Goran for your trouble.
But how come that I can't find it using the same parameters you used?
Dec 18, 2017 03:15:47 AM by Goran V
Hi Peter,
I just searched for your name with no additional filters, and you were listed on the second page of the results.
As we have explained before on these boards, search results depend on many factors such as who is searching, when, whether the search is done for a posted job or not. Additionally, the results are rotated to make sure as many qualified freelancers as possible have a chance to be noticed. Your profile can show on the first page when a client runs a search today but not tomorrow.
Mar 6, 2022 10:57:55 AM by Muhammad I
Hi @Goran V,
I am facing the same issue. My profile is not appearing in search results. I've tried every possible keyword that should be related to my profile but failed to get it in search.
Can you please help?
Thanks
Mar 6, 2022 11:28:43 AM Edited Mar 6, 2022 11:28:51 AM by Luiggi R
Hi Muhammad,
As Goran shared in his post, results vary depending on the type of profile used to conduct the search, since a number of factors are taken into account. Clients will always get a different search result for the same keyword/filters than freelancers using the same parameters. In addition, freelancers are regularly rotated in search results, and the order in which the profiles are displayed will change every couple of weeks.
Jan 6, 2023 09:59:44 AM by David B
Hi Luiggi
My privacy is set to public but still my profile isn't showing up on google searches... Also, clients aren't seeing my proposals at all... its like I'm completely invisible to them.... Please help me... Thanks
May 1, 2022 06:22:08 PM by Opeoluwa G
Hi, My visibility is set to public yet I can't seem to find my profile anytime I search for it.
May 1, 2022 08:59:48 PM by Pradeep H
Hi Opeoluwa,
Thank you for your message. Qur search algorithm takes a variety of factors into account including the client account used for the search.
Thank you,
Pradeep
May 2, 2022 05:46:01 AM by Nikola S
Hi Opeoluwa,
Thank you for following up. I checked and I was unable to locate your profile. I shared your concern with our team. Could you please try to update your Hours per week section to another available option and then return it to your preferred option?
Please let us know once you update this option and we will be happy to check and assist you further if we still can't locate your profile.
Thank you,
Dec 5, 2022 12:05:54 PM by Hassan A
Hello,
Same Issue Nikola! My visibility is set to public yet I can't seem to find my profile anytime I search for it. Please help me to Resolve this Issue
Thank you
Dec 5, 2022 02:11:03 PM by Arjay M
Hi Hassan,
Thank you for reaching out to us. I have escalated your report to the appropriate team for further review and one of the members will be assisting you further via a support ticket. You may access your ticket and coordinate with the team on this page.
Dec 6, 2022 11:27:52 AM by Hassan A
Thanks a lot Arjay but My issue is same i change some thing in my profile but did not updated and not showing result on search bar
Jan 15, 2023 07:31:55 AM by Abdullahi D
Hi, my profile visibility is set to public yet I can't seem to find my profile anytime I search for it. Additionally, my proposals don't get seen by clients.
Jan 15, 2023 09:26:32 AM by Luiggi R
Also, I'm sorry to hear your proposals aren't getting noticed by clients. I've pulled a few resources that may be helpful to you. Check out these articles to help you create a profile that stands out and improve your profile title and overview. For some great tips on writing proposals that win jobs, check out this article.
Don’t hesitate to visit the Academy and sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.
Good luck!
Mar 24, 2023 04:02:41 PM by Muhammad Faheem M
Hi , My Profile is also not in search results.. I try alot but no luck ..can you please check it ..Thanks
Mar 24, 2023 05:09:52 PM by Arjay M
Hi Muhammad Faheem,
I tried but wasn’t able to replicate the issue you’re describing. I was able to search for your profile by using your first name and last name's initial. Please check this screenshot for your reference. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies.
Jun 8, 2023 05:04:46 AM Edited Jun 8, 2023 05:23:54 AM by Patrick E
Hello Arjay, I can't see my profile in the search, is it okay if you search for me and take a screenshot? it would be helpful If you can see me in the search. Thank you.