Dec 18, 2017 01:03:14 AM by Peter B
A while ago I stopped receiving invitations to apply for jobs at all. So I decided to check for my profile in the search results. To my surprise I didn't find it, I tried searching by name, title, skills, etc. But there was no use. I also tried to apply all the filters possible to minimize the search results outcome, and even though I went page by page, I didn't find my profile.
When I tried to contact support, They informed me that everything was ok and I don't have to worry. but I still don't know how this is possible to disappear from the search completely.
Also I know about the rotation thing in search results, I understood that it is concerning the order of the appearance in the results not whether a profile appears or not.
So I am looking for a solution or an explanation of this if someone have any.
Thanks in advance for your help.
Solved! Go to Solution.
Dec 18, 2017 03:15:47 AM by Goran V
Hi Peter,
I just searched for your name with no additional filters, and you were listed on the second page of the results.
As we have explained before on these boards, search results depend on many factors such as who is searching, when, whether the search is done for a posted job or not. Additionally, the results are rotated to make sure as many qualified freelancers as possible have a chance to be noticed. Your profile can show on the first page when a client runs a search today but not tomorrow.
Apr 27, 2024 08:00:23 PM by Gabriel P
Started an account with upwork recently, and can't find my name in search. Just wanted to know if its a profile issue, a setting set to private issue, or something else. Thanks.
Nov 30, 2021 07:20:39 AM by Bojan S
Hi Ayda,
I checked your profile and it is set to Private. Feel free to update your profile visibility so your profile could be found in the Upwork marketplace and search engines.
Thank you!
Nov 30, 2021 01:54:20 PM by Kloi C
My bad, I enabled Public now but still can't find it so is it ok if you check again?
Dec 11, 2021 09:34:58 AM by Madhusudana V
Me too facing same issue, im not able to find my profile in search results. Can you please confirm?
Dec 11, 2021 10:49:36 AM by Luiggi R
Hi Madhusudana,
I searched your profile by name with no additional filters and was able to locate it. Please note that results vary depending on the type of profile used to conduct the search, since a number of factors are taken into account. Clients may get different search results for the same keywords and filters than freelancers using the same parameters. In addition, freelancer profiles are regularly rotated in search results in order to give everybody a fair chance at being discovered by clients.
Thank you,
Jan 13, 2022 10:43:26 AM by Caleb I
By Goran, I'm confused about how you search, cause I can't find mine either.😔 it's disheartening.
Jan 13, 2022 01:03:12 PM by Bojan S
Hi Caleb,
Freelancers in search results are shown on a rotating basis so that everyone gets a fair chance to be discovered. I was able to locate your account by searching your name.
Thank you!
Jan 29, 2022 07:08:49 AM by Sunday N
Hi Bojan,
You guys are really doing a great job, I would like to know if you can find my profile in search, because I can't find mine.
Thanks alot
Jan 29, 2022 09:21:01 AM by Nikola S
Hi Sunday,
Thank you for reaching out to us. I was able to find your profile, here is a screenshot for reference. As Bojan already shared, please know that freelancers in search results are shown on a rotating basis so that everyone gets a fair chance to be discovered.
Mar 12, 2022 08:57:05 AM by Geoffrey E
Hello Nikola,
I am having the same problem, I cant seem to find my profile when I search.
please check and see if you found it.
Mar 12, 2022 10:24:04 AM by Nikola S
Hi Geoffrey,
Please know that freelancers in search results are shown on a rotating basis so that everyone gets a fair chance to be discovered. I was able to locate your profile by name. Here is a screenshot for reference.
Jul 24, 2022 09:56:49 PM by Abdul wahab k
Facing the same issue, have checked by keywords, niche, and even the name. I could not find even it in a google search.
Mar 15, 2022 06:42:20 AM Edited Mar 15, 2022 07:11:30 AM by Andrea G
Hello, I'l having the same issue.
For me it seems to be related to the agency creation.
I used to pay premium account for freelancer and hand my earnings set to private.
I then decided that premium account wasn't worth it and stop paying for the service.
I then changed my profile visibility to public and created an agency. (I have no longer control over earnings visibility, they are either blocked on private or they reversed to public for a free freelancer profile)
My profile is visible if you search for an agency. But if you chose to hire only freelancers I'm not visible.
(I created the agency and I'm "non-exclusive".)
Another thing that bothers me is that if you apply some filters on the freelancer/agency searched, those filters are taken account for the work I have done only in the Agency and not as a freelancer.
For example I have worked over 100 hours in the Agency and over 1000 hours as a freelancer.
If you filter a freelancer/agency with over 1000 hours I don't show up.
I think it has been almost 1 year since I encountered this problem but UPWORK say it's very weird and they are looking into it...
**Edited for Community Guidelines**
Mar 15, 2022 07:39:16 AM by Andrea G
Hi Santiago,
I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.
Sep 9, 2022 11:06:04 AM by Mubeen R
Hello Santiago, I set my visibility to the public but I can't find my profile in search results. Please help me.
Mar 20, 2022 04:09:02 AM by Muhammad Usman B
Just now I noticed that my Upwork Profile is not showing when I search at Freenlancer Search with my name, also the most important thing I noticed my Upwork Profile URL is not at all indexed at Google.
I've checked my Upwork Profile settings and profile visibility is marked as "Public" Screenshot here
Screenshot by Lightshot (prnt.sc)
Here's my Upwork Profile link
Freelancer Profile (upwork.com)
I am very much concerned on why Upwork is not allowing my profile to get indexed at Google or is there any setting which I need change from my end.
Would highly appreciate if anyone can suggest me with a solution or reason why Upwork profile is not showing at Upwork Freelancer search and also at Google.
Thanks in advance!
Mar 20, 2022 05:14:06 AM by Nikola S
Hi Muhammad,
Please know that freelancers in search results are shown on a rotating basis so that everyone gets a fair chance to be discovered. I was able to locate your profile by name. Here is a screenshot for reference.
Could you please provide more information about the issue you experience with your profile URL? I checked and it looks like there are no issues on our end. If possible please share a screenshot from your end so that we can better assist you.
Apr 3, 2022 03:00:33 AM by Tina L
Hi,
I am a new freelancer on Upwork and I have created my profile, but it seem that my profile can not appear in the search result, may I have an idea how could I have the view data of my profile on Upwork?
Thanks
Apr 3, 2022 04:51:43 AM by Nikola S
Hi Tina,
Thank you for reaching out to us. I would like to clarify that freelancers in search results are shown on a rotating basis so that everyone gets a fair chance to be discovered. I was able to locate your profile by name. Here is a screenshot for reference.
Apr 17, 2022 06:29:30 AM by Carl Jesther Y
Hi, I'm on Upwork for half a year now and I got curious about why I am not getting invitations anymore. I tried to search for my name, and to my surprise, my profile is not showing up even if I search for my full name. I also tried to use the advanced filter but it still didn't worked. I also checked my profile visibility and it is set to public so what seems to be the problem. Please help with this one. Thanks!
Apr 17, 2022 06:56:05 AM by Petar P
I found it quite EZ, just typed your name in google, and it was there
May 9, 2022 01:40:41 AM by Atif A
I am still not able to find my profile with title of my profession plus my profile views have been significantly dropped from 19 to 0 this week and last week. I used to have at least 12 or 10 views every week and above that Upwork has dropped my JSS score as well.
I can literally feel that Upwork is trying to drop out my profile views, JSS. Did I do something wrong to you Upwork?
May 9, 2022 04:35:14 AM by Pradeep H
Hi Atif,
Thank you for your message. I am sorry to hear how you feel. Our search algorithm takes a variety of factors into account. Also, freelancers in search results may be rotated so that everyone gets a fair chance to be discovered. We encourage freelancers to have complete profiles and update with their latest work and relevant skills.
Thank you.
Pradeep
May 31, 2022 03:39:07 AM by Fahad H
May 31, 2022 04:51:48 AM Edited May 31, 2022 04:53:53 AM by Nikola S
Hi Fahad,
Thank you for reaching out to us. I would like to clarify that freelancers in search results are shown on a rotating basis so that everyone gets a fair chance to be discovered. I was able to locate your profile by name and title. Here is a screenshot for reference.
Aug 16, 2022 04:13:42 PM by David R
Hi. I set my visibility to public but I can't find my profile in search results. Please help me.
Jun 13, 2022 06:51:42 AM by Fahad H
Hi, i also searched my profile by profile title/category etc (not by my profile name) and it was visible in first 5 pages. later when i changed/updated some text and title on my profile. from that day onward i never received any invitation neither my profile is visible on the search results,when i search my profile by my title headings/categorize/tags etc (by my name it is always visible,but since its not personal on upwork no one is going to search by my name) it will never show up on any page. and similar people with no jobs yet will be there on the first page. secondly when i search my profile by my name it show my profile but with wrong rate per hour and earning,means not updated. and when i click it to see the full profile from there, it turns back to updated profile. so the thing is either the search engine have bugs or maybe it takes few weeks to fully visible on Upwork search engine.
Aug 16, 2022 02:08:50 PM Edited Aug 16, 2022 02:11:12 PM by David R
Hi. I can't see my profile in search results. Anybody can help me?
Sep 9, 2022 08:51:08 PM by Mubeen R
Hello Arjay,
My also profile is not showing on search by name.
Please fix the issue with my profile.
Sep 9, 2022 10:40:49 PM by Joanne P
Hi Mubeen,
Please note that search results will be different depending on who is searching. That way we want to make sure that every professional gets a chance to be discovered and every client finds what they are looking for.
Sep 10, 2022 05:40:01 AM by Mubeen R
I check my profile name, so my name does not show in the search result.
When I search for my name in Talent, my profile doesn't show.
See the attached file.
Sep 10, 2022 10:13:31 AM by Annie Jane B
Hi Mubeen,
Thank you for reaching out to us. Please note that your last name is not shown in full in the search results. I searched for "Mubeen R" and your profile came up second on the search results on the first page as shown here.
Jan 8, 2023 02:40:40 AM by Hassan A
hello,
I am facing the Same issue with my profile but I am top RATED WHY is MY PROFILE NOT SHOWING IN the SEARCH LIST AND the CLIENT NOT SHOWING IN the SEARCH BAR...
PLEASE HELP ME !
Attached File
Jan 8, 2023 07:55:46 AM by Annie Jane B
Hi Hassan,
I was able to find your account on the search results after adding a few filters and using "Hassan A" and not your full name as shown here.
It is worth noting that clients do not search for freelancers' names but rather the service they offer or the title of the roles (such as virtual assistant, SEO specialist, or project manager, etc.) unless they already know you or have worked with you in the past.
Please know as well that search results are rotated every two weeks to give everyone a fair chance of being discovered.
Jan 9, 2023 11:22:28 AM by Hassan A
Hey,
Thank you for Giving Me Response But When i search Not Showing By My name And i am using "Hassan A" But it,s Still Not Showing
Jan 9, 2023 01:27:41 PM by Arjay M
Hi Hassan,
Arjay here stepping in for Annie Jane. Could you please try using a different browser or the incognito mode of your current browser? You may also try clearing your browser’s cache and cookies. Let us know if the issue persists along with a screenshot of what you can see from your end so that we can take a closer look and assist you accordingly.
As Annie Jane mentioned above, search results will be different depending on who is searching. That way we want to make sure that every professional gets a chance to be discovered and that every client finds what they are looking for.
Jan 9, 2023 02:02:40 PM by Hassan A
Hi Arjay,
Nice to meet you. I am trying all techniques and also login into different browsers like the indigo tab but it is Still not showing ok I share you Screenshot please see it
Please check I am using the filter but it is Still Not Showing
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