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black_kat
Active

I'm trying to get my profile submitted, but it came back unapproved because of 'spelling errors'.

 

I've been over my entire profile and portfolio, fixed the two errors I found, but it won't let me resubmit.

 

Any help?

5 REPLIES 5
hodgesh
Community Guru

Depends on what you mean by "it won't let me." Is there an error message? Submitting a support ticket is probably the best thing to do.

I keep getting the-

 

"Your profile requires changes

We've hidden your profile because it does not meet the following Upwork guidelines. You will not be able to submit proposals until these issues are fixed. Check these support messages for more details.

Please edit your profile and then resubmit for review"

 

Even after I fixed the errors.

Kat,

 

It could be a question of waiting a few more hours, or they may have picked up on all your contact links in your portfolio. Even though they are fairly well 'disguised', they still lead to you and in Upwork's eyes to possible circumvention. You can give these deets when you send proposals but not in your public profile, it's a big violation of Upwork's ToS.

Contact links? You mean the URL links? Aren't you supposed to link to where you post the finished media?

kochubei_valeria
Community Manager
Community Manager

Hi Kat,

 

There is a spelling error in your profile title. Since your title is often the first thing clients see when they look at your profile, it's very important that it clearly describes what you do without any mistakes. Please, resubmit your profile once you fix the issue.

 

Thank you.

~ Valeria
Upwork
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