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Md. Raju's avatar
Md. Raju A Community Member

Project Catalog

Hello everyone, I have question to you. Client purchased my project catalog, After get the requirement I started work. Client was happy to my work, He asked for revision and I gave him couple of revisions. Then client asked for the final file, After provide the final work then client showing some lame excuse that he don't want to pay me.

Is there any solution? How can I get paid from a project catalog?

Thanks, Raju

ACCEPTED SOLUTION
Nikola's avatar
Nikola S Retiring Moderator

Hi Md. Raju,

 

Project Catalog is where you let clients come to you. When you create a project, it displays as a listing that clients can open to learn more. Clients find you by searching for the skills and services you offer.

 

When you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. Please allow up to five business days for your project to be reviewed.

 

Thank you,

 

 

NOTICE:

We are currently receiving more projects for review than usual. Please allow us longer than usual to review your project.

 

 

Update: 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.

 

~ Nikola

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999 REPLIES 999
SENTHIL MURUGAN's avatar
SENTHIL MURUGAN S Community Member

Hi 

 

I have created project catalogue recently and got approved by upwork. Is there any possiblity to check the views count on my project catalogue since my posting.

 

Senthil

Konstantinos's avatar
Konstantinos A Community Member

I don't think this is possible. 

Kamran's avatar
Kamran R Community Member

Hello,

My gig status (seo keyword research ) is still pending, its almost 24 hours past. How much time will it take to approve?

Should I create another one gig?

Is it a new function on UpWork? Is it available for the clients? How the client came to know that this gig is published or available? How can he search?

Thanks Kami

Arjay's avatar
Arjay M Retired Team Member

Hi Kamran,

 

Thank you for reaching out. Please know that when you create a project we will first review it before making it visible to clients. Our review includes making sure your project is complete, looks professional, and doesn’t violate our Terms of Service. It may take up to five business days for your project to be reviewed. To learn more about the Project Catalog, click here. I hope this helps.

 

~ Arjay
Upwork
Qaiser's avatar
Qaiser N Community Member

Hey Upwork Team!

 

I submitted my project for review a week ago and it is not approved yet and also have not gotten any response regarding the project, I have submitted, can anyone tell me the reason behind this, any help is appreciated.

 

waiting for a prompt and positive response,

 

Regards, 

 

 

 

William T's avatar
William T C Community Member

Hi Qaiser, you submitted a Project as a business or as a Freelancer?

Qaiser's avatar
Qaiser N Community Member

 Hi William,

 

I submitted  Project as a  Freelancer.

Qaiser's avatar
Qaiser N Community Member

Hey Upwork Team!

 

I submitted my project for review  10 days ago and it is not approved yet and also have not gotten any response regarding the project, I have submitted, can anyone tell me the reason behind this, any help is appreciated.

 

waiting for a prompt and positive response,

 

Regards, 

Tiffany's avatar
Tiffany S Community Member

If it was a fixed price contract and escrow was funded (and you submitted properly), it will auto-approve in 14 days if the client doesn't take any action.

 

Clients are not required to respond, though many choose to do so.

Arjay's avatar
Arjay M Retired Team Member

Hi Qaiser,

 

I believe you're referring to your Project Catalog submission. While we are excited to share that the feature is proving to be very popular unfortunately we've received so many requests that it's taking us a while to review each one. As a result, normally it should only take up to five business days but please allow a few more business days for your request to be reviewed. 

 

~ Arjay
Upwork
SENTHIL MURUGAN's avatar
SENTHIL MURUGAN S Community Member

Hi 
I need some answer from upwork moderator for my query on "eye balls / views" counts of my project catalogue

Pradeep's avatar
Pradeep H Retired Team Member

Hi Senthil,

 

Thank you for your message. Currently, there is no option to check the number of views/visit to your project.

 

Thank you,

Pradeep

MD. ASIF KHAN's avatar
MD. ASIF KHAN N Community Member

Hello I have created a project catelog and its pending. How much time it takes to get approved?

Pradeep's avatar
Pradeep H Retired Team Member

Hi MD Asif,

 

Thank you for your message. The time to approve projects is about 5 days. We will notify you when the process is done.

 

Thank you,

Pradeep

MD. ASIF KHAN's avatar
MD. ASIF KHAN N Community Member

Okay Thank you!

Muhammad's avatar
Muhammad U Community Member

Hi,

 

Can you please check up on my project catalogs? They are not approved even after FIVE BUSINESS DAYS. 

 

They are still UNDER REVIEW section.

 

Thanks,

Usama

Pradeep's avatar
Pradeep H Retired Team Member

Hi Usama,

 

Thanks for your patience. Due to the high volume of Project submissions, it’s taking us longer to review right now. We will get back to you as soon as possible.

 

Thank you,

Pradeep

Muhammad's avatar
Muhammad S Community Member

It's been more than 13 days and my project hasn't been approved yet. I haven't found a place where I can state the issue.

Arjay's avatar
Arjay M Retired Team Member

Hi Muhammad,

 

I'm sorry for the inconvenience as our team is currently receiving an unusually higher volume of requests. I have submitted a follow-up to the team handling your Project review. Please allow our team time to further review your submission and you should be getting an update on this page momentarily. We appreciate your continued patience.

 

~ Arjay
Upwork
Muhammad's avatar
Muhammad B Community Member

Hi.

It's been an almost month of working here.

I wanna discuss about approval of project catalog.

I've submitted my project for approval for like 2 weeks ago but it is not been approved yet.

Why is this happening?

I've contacted their support and they replied and told to wait but I am still waiting.

Anyone have any idea?

William T's avatar
William T C Community Member

Hey Hataf, it has always taken up to a week for my Project Catalogs to get approved. However, if the Upwork approval team has requested modifications, the clock starts again once you resubmit. Have they requested modifications to your original submission? Otherwise, support has never taken more than a week to approve or request changes for myself. Have a great day!

Muhammad's avatar
Muhammad B Community Member

No they haven't request for any modifications

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Hataf,

 

I can confirm that your projects are still under review. I'm afraid that the team is experiencing a backlog and may take longer than usual to finish their review. Kindly allow more time for your projects to be reviewed.

~ Luiggi
Muhammad's avatar
Muhammad B Community Member

Thank you so much for your reply

Emre's avatar
Emre A Community Member

Hello, I've been a freelancer for 1 week and I've published 2 projects. I sent my 3rd project, but it has been showing for approval for 3 days and no notification has been made. I also received an e-mail to confirm my payment receipt information and verified my identity. Still no response or solution what should I do?