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Question: Regarding my Pending Report (paid from my client)

maryrose_a
Active Member
Mary Rose A Member Since: Aug 15, 2015
1 of 5

Good day. My previous client ended my contract tho he sent me a payment. And i chose also the end contract so i could apply again to other clients. My question is even he/or we ended both my contract can i still received the payment that he sent to me (dated 15th of Sep. 2015 (please see attached file))? Hope you could answer me as soon as possible cause im very worried.

rudiguacena
Ace Contributor
Rudi G Member Since: Jun 6, 2009
BEST ANSWER
2 of 5

The Client has already sent it to you. You just need to wait for the Security Period to end before you can withdraw the funds.

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maryrose_a
Active Member
Mary Rose A Member Since: Aug 15, 2015
3 of 5

thanks i thought i couldnt withdraw coz my contract ends

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
4 of 5

Hi Mary Rose,

 

You should actually be able to check the exact date of when the funds become available for you to withdraw if you go to your Reports>More Reports> Transaction History. You should see the date on the left next to the transaction. Please, find more information about the Work Week Schedule in this help article.

~ Valeria
Upwork
maryrose_a
Active Member
Mary Rose A Member Since: Aug 15, 2015
5 of 5

it says on 20th of Sep. thanks Smiley Happy

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