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a1b23005
Community Member

Re: Login and Verify every time I open Upwork

Every time I open Upwork I have to log in and not just log in, I have to enter the authentication app code as well. I have checked the "Remember this device" checkbox but it doesn't work, so I have to log in and verify that it's me every single time.

 

**Edited for Community Guidelines**

**Edited for Community Guidelines**

1 REPLY 1
759e32fa
Moderator
Moderator

Hi Shubha,

 

Thank you for reaching out. Please  note that the website will ask you again to log in again due to the following:

 

  • You use a new browser
  • You log out of the browser, and "Keep me logged in" is disabled
  • You set the "Keep me logged in"option, but you clear your browser's cookies
  • The browser is set to clear cookies when you quit the browser, so the session is removed
  • If you opt to use Incognito mode, it does not save history/cookies

 

If it persists, please do the following:

  • Check your browser's cookie settings
  • Make sure your browser is up to date
  • Reset the browser to its default settings
  • Try using a different browser 
  • In Chrome, selecting Continue where you left off under "On startup" also helps

 

If the issue persists once you try what I have mentioned above, you can let us know so our team can look into this for you.


~ AJ
Upwork
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