May 20, 2019 11:13:41 PM Edited May 20, 2019 11:15:29 PM by Harshana E
I accidentally closed my account. Can I reactivate it? If you can reactivate my accidentally closed original account I can close this account and use my original account again.
Solved! Go to Solution.
May 20, 2019 11:26:23 PM by Aleksandar D
Hi Harshana,
Thanks for reaching out to us. Could you please send me a PM with your username and email address of the account so I can check and assist you further?
Thank you.
May 20, 2019 11:26:23 PM by Aleksandar D
Hi Harshana,
Thanks for reaching out to us. Could you please send me a PM with your username and email address of the account so I can check and assist you further?
Thank you.
Jun 24, 2019 12:03:36 AM by Yogi W
Hi , can you help me too. I wanna activate my closed account.
looking forward for your reply.
Thanks
Jun 24, 2019 12:22:49 AM by Goran V
Hi Yogi,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Jun 26, 2019 04:09:53 PM by Yogi W
Thanks, Goran for your reply.
I didn't get any notification until now yet. Can you help me to reactive my close account please
Jun 26, 2019 07:21:14 PM by Avery O
Hi Yogi,
I apologise for the delay. I have followed up with the team, and they will reach out to you to assist you further.
Jun 27, 2019 08:15:25 PM by Avery O
Hi Yogi,
I just sent you a private message. Please check the message and I'll continue assisting you privately.
Jul 24, 2019 01:03:09 PM by Frances R
I, too, need assistance in reactivating my accidentally closed account. I will say that having to create a new account just to be able to contact support about reactivating my account is quite frustrating. Thank you for your help.
Nov 20, 2019 08:41:59 AM by RJ C
Hello, I am also having the same problem. I accidentally closed my account few hours ago.
May 12, 2021 06:15:16 PM by Desiree C
Hello, I accidentally closed my account. I started a new account, not realizing I had an old one open, and then closed them both. I had to open this one just to contact support. I'd like to reactivate my accidentally closed original account and close this one. Thank you.
May 12, 2021 07:54:27 PM by Joanne P
Hi Desiree,
Please send me a PM with the details of the account you're referring to so I can check. You can PM me by clicking on my name.
May 13, 2021 12:47:28 PM by Andrea G
Hi Desiree,
Your account has been restored as per your request. Once you confirm you're able to log in please remember to come back and close this account.
Thanks!
Feb 4, 2021 10:08:56 PM by Jezel Ann L
Please help me reactivate my account too. I closed it by accident. Please help me.
Feb 4, 2021 11:17:02 PM by Joanne P
Hi Jezel Ann,
Could you please send me a PM with the details of the account you're referring to so I can check? You can PM me by clicking on my name. Thank you!
Feb 8, 2021 04:14:59 PM by Jezel Ann L
Hello! I already messaged you twice last week, I sent you one last thursday and another last friday. I was wondering if there's already an update regarding my concern? Please update me or read my message. I really need help with my account. Thank You!
Feb 8, 2021 04:44:31 PM by Joanne P
Hi Jezel Ann,
I apologize for the delayed in responding your request. I have replied to your private message. Thank you!
Feb 8, 2021 04:47:43 PM by Jezel Ann L
Thank You so much! This means a lot to a new freelancer like me. Since my original account has been reinstated, can I also ask for your help in closing this current account I am using to avoid suspension and or duplication? I'll PM you my email account. Thank You
Aug 5, 2021 07:37:07 PM by Iman F
Aug 5, 2021 08:06:04 PM by Joanne P
Hi Iman,
I'd be happy to assist you with your request. Please send me a PM with the details of the account you're referring to so I can check. You can PM me by clicking on my name. Thanks!
Sep 8, 2022 01:06:07 PM by Amr M
Hello
I need to re activate my account please how can it be done ?
Thanks for you understanding
Sep 8, 2022 02:25:18 PM by Arjay M
Hi Amr,
Thank you for reaching out. Please note that users are only allowed to have one account and having multiple accounts is a violation of Upwork's TOS. Allow me to further assist you with your request. Can you please send me a PM (Click on my name) with the email address associated with the account you wish to reinstate? Looking forward to your response.
Nov 14, 2022 12:28:10 AM Edited Nov 14, 2022 03:40:03 AM by Pradeep H
May I please have some assistance reactivating my husbands account too? his email is **Edited for Community Guidelines**.
Nov 14, 2022 04:00:18 AM by Pradeep H
Hi Marian,
Thank you for your message. I understand your husband would like to contact support to reopen their Upwork account. They should be able to reach out to our support team via the chatbot without having to log in.
Thank you,
Pradeep
Apr 5, 2021 06:23:54 AM by Goran V
Hi Mara,
Please reach out to me via PM (click on my name) with more details about the account you're referring to. Thank you.
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