Nov 4, 2022 07:04:43 PM by Josh H
So I hired a freelancer and out of good faith paid them 50% upfront ($150) on Oct 10th. This was to have them on standby for my client when she needed us to run ads and when she did, a few weeks ago, it was extremely difficult to contact the freelancer and the freelanceer has been unresponsive for almost 2 weeks now so I requested a refund (Nov 2).
Do I just wait for the freelancer to become responsive again? They have still not replied to any of my mesages and i'm wondering if there's any more that I can do than just leave it at "Refund requested". (Btw - it wasn't in escrow, it was paid out).
Nov 4, 2022 07:41:44 PM by Will L
Have you gone through the "Request a refund from a freelancer" process outlined here:
https://support.upwork.com/hc/en-us/articles/211062088-Request-a-Refund
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