Refund to the client

[sheeksingh]

My client has requested a refund and I do not have funds in my upwork account. There is no way I can find any option on the account or the support chat, hence, I'm creating this ticket here in hopes that someone would help me resolve this refund.

Please let me know what steps need to be taken. 

Thank you,

S S

[bstojadinovic]

Hi Sheekha,

We’ll have one of our agents reach out to you via a support ticket to assist you with issuing a refund. 

Thank you for reaching out to us.