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Respond to client's feedback

archizeshan
Active Member
Muhammad Z Member Since: Mar 19, 2019
1 of 8

I am having a trouble to repond to a feedback given by client.The option respond to this feedback is missing.How can i repond to this feedback.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 8

Hi Muhammad,

 

Could you please send me a PM with your Contract ID so that I check the details and assist you further? Thank you.


Untitled
archizeshan
Active Member
Muhammad Z Member Since: Mar 19, 2019
3 of 8

what is meant by PM?

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 8

Hi Muhammad,


I`m sorry about the confusion. PM means private message, you can send me one by clicking on my name > Message. Thank you.


Untitled
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
5 of 8

Muhammad Z wrote:

I am having a trouble to repond to a feedback given by client.The option respond to this feedback is missing.How can i repond to this feedback.


If it's for the 3.6 you're out of time to comment on it, which is likely a good thing, because 9 out of 10 times any freelancer responses to poor feedback make it worse than just leaving it well alone, especially when there is only a poor star rating without any rants.

 

archizeshan
Active Member
Muhammad Z Member Since: Mar 19, 2019
6 of 8

But this feedback affects a lot to my profile. I did the task with all requirements.

 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
7 of 8

re: "But this feedback affects a lot to my profile. I did the task with all requirements."

 

You can not change his feedback.

 

If you "respond to his feedback", then you will be adding a note that appears under his feedback.


That note may seem sensible to you. It may seem to you like an "explanation" for why his feedback is low.

 

But to me, a client, your note sees like "whining."

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
8 of 8

Muhammad Z wrote:

But this feedback affects a lot to my profile. I did the task with all requirements.

 


It would affect you much morre WITH a comment as that would draw more attention to it.
 

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