Suspended Contract Due to Client Billing Method Change

[baloghildiko]

One of my contracts was suspended and the client said that it was due to a billing card change at his business that he was not aware of - which makes sense since he is not on the Accounting/Finance team. I saw that new billing methods can take days to be verified, and I have a tight deadline on a project for this client. If I wait for the payment method to be verified, I will miss the deadline. The contract allows for manual time entry, and while I know that there is no protection for manually logged hours, I trust this client enough to do the work and log the hours later. But I don't want to violate any Upwork policies.

So, my questions are:

1. Is it allowed to continue working on a suspended contract and manually log hours when the contract is restarted?
2. And does it still take 3 days for new payment methods to be verified? I was only able to find this information in community forum conversations from 2020.

[spectralua]

1. No. But it is not huge violation. Use it for own risk. It wont be a problem if client will fix issue and will pay you via Upwork then.

2. It can take day or weeks.

Better to stop work until resolved.