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Time tracker can't be install

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Active Member
Jennifer F Member Since: Jul 3, 2015
11 of 17

I still can't install the Time Tracker. I have tried all the troubleshooting but still it gives me the same error "The system cannot find the specified path". I downloaded the beta version and this is suppose to be a fresh installation because I reformatted my PC and no other upwork time tracker installed before. I can't accept hourly rate because of this. Please help..upwork.pngerror when running the setup

Moderator
Goran V Moderator Member Since: Mar 24, 2017
12 of 17

Hi Jennifer,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.


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Active Member
Jennifer F Member Since: Jul 3, 2015
13 of 17

Thank you, I really have to have the time tracker

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
14 of 17

Hi Mariska,

 

Could you please uninstall the Team app you currently have and try to install a beta version located at the bottom of this page?

 

If the problem persists, please change DPI scaling level for displays to 100% and let me know if that helped.

Community Guru
Mariska P Member Since: Apr 27, 2015
15 of 17

@Vladimir G wrote:

Hi Mariska,

 

Could you please uninstall the Team app you currently have and try to install a beta version located at the bottom of this page?

 

If the problem persists, please change DPI scaling level for displays to 100% and let me know if that helped.


 I'm downloading beta now Vladimir! 

Community Guru
Mariska P Member Since: Apr 27, 2015
16 of 17

@Vladimir G wrote:

Hi Mariska,

 

Could you please uninstall the Team app you currently have and try to install a beta version located at the bottom of this page?

 

If the problem persists, please change DPI scaling level for displays to 100% and let me know if that helped.


 💚 Beta did the trick!! You're the best Vladimir!!!! (but don't tell anyone I said that, though!  Woman Wink

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
17 of 17

I'm glad to hear that Mariska but Ivo should take the credit, I'll let him know what you said Smiley Happy

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