To submit a proposal, update your address

[Joel C]

Hi,

Can you have an agent reach out to me as well? I have the same problem. Thanks!

JCiron

[Avery O]

Hi Joel, 

It looks like you are yet to update your profile address, and update your profile according to the recommendation on this support ticket. Please check the ticket, and Goran's instructions above and update your profile accordingly. Once updated, please reply on the same ticket thread noting that you have updated your profile so that the team can proceed with their review. 

[Joel C]

Hi Upwork,

I am unable to submit a work proposal.

I keep getting a "To submit a proposal, update your address" message whenever I try to submit a proposal.

Help Please!

Thanks!

Joel

[Goran V]

Hi Joel,

Please go to Settings > Contact Info > Location and add your full address along with your city. Once you`ve completed this you should be able to start sending proposals. Thank you.

[Aziz A]

I am also getting the same issue even all information is already inserted. Please help

[Aziz A]

Issue fixed...

[Refiloe M]

How was your issue fixed? I'm experiencing the same problem

[Goran V]

Hi Refiloe,

I checked your account but was not able to replicate the problem as it looks it's resolved now. Please log out and log in again and let me know if you receive the same error. Thank you.

[Sanela D]

Hello! I'm new to Upwork and recently I updated my profile and finally wanted to try to submit a proposal and I get this message: "To submit a proposal, update your address". Just to mention that i updated my adress... Some help? 

[Goran V]

Hi Sanela,

The reason why you receive this error is because your City is not listed in your address. To add your city please go to Settings > Contact Info > Location. Thank you.