To submit a proposal, update your address

[Beatrice M]

I am getting the error below despite having updated my address Sorry, we were unable to save your application. We were unable to process your proposal due to missing address information. Add your full address

**Edited for Community Guidelines**

[Goran V]

Hi Beatrice,

You will need to add your city as well in the filed "City" so that you`re able to submit proposals. To do this please go to Settings > Contact Info > Location. Thank you.

[Jaimi D]

Did Upwork rectify this for you?

Update: I waiting a good few moments for my city and country to load, now it is all good. Slow browser or internet maybe.

[Melissa K]

I am sorted yes. I updated my address again but this time to add my city I clicked on the options that came up in the drop down menu instead of what saving what I typed in. Thereafter it saved my city.

[Ansa B]

I am not able to submit a proposal. Every time I try to it shows me an error message "To submit a proposal, update your address". My address and everything else looks fine. My profile is all verified. I don't understand what is going on. It has been weeks now! There is no one I can get intouch with. This is insane! Does anyone know what can I don????????!!!!!!! (Attached a screenshot of the error message)

[Goran V]

Hi Ansa,

I checked your profile and can confirm that some details of your address are missing. To update it please go to Settings > Contact Info > Location. You will need your full address in order to be able to submit a proposal. If you`re experiencing the same problem after updating your address let me know. Thank you.

[Ansa B]

Hi, Thank you for your response. I have my full address stated there. But I still updated it again. Its still giving me the same problem. Please advice! Thanks!

[Ansa B]

Ok So I have figured it out! I have been updating my address in 'invoice address' option, but instead it needs to be updated in 'Location' option. Please try that and it will work. I just tried it and mine is working now. 

Go to Settings > Contact info > Location (then click edit and type your address in the bar where it says 'start tying your address')

But its sad that no one from upwork team is clarifying this! 

[Montana H]

Has this bug been fixed? 
I've just received this message and every time i try to update my address before sending a proposal, it shows up with the same response. 

Please help and shed some light on why this keeps happening? 
Thanks
Montana 

[Goran V]

Hi Montana,

The reason why you`re receiving this error is because your City is missing from your address. Please go to Settings > Contact Info > Location and add your city under the City field. Thank you.