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nino-valeria
Community Member

Trouble with pending payment

I started a new contract about two weeks ago and the payment from the first week is still in "pending" status, but it's been more than the 5-day security period. The payment was supposed to be released last wednesday, almost a week ago. I am wondering why this payment is still pending since my client already approved it. I have a direct to local bank payment setup, and I wonder if this could be an issue with my bank. I would appreciate any help.

1 REPLY 1
sofia2008
Community Member

If you are talking about an hourly contract, here is the schedule. 
https://support.upwork.com/hc/en-us/articles/211063668-Get-Paid-for-Hourly-Contracts

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