Nov 14, 2021 01:45:31 PM by Stacey H
Uploaded my photo but unable to get photo identified. My face is clearly within the oval but it says my face is not detected. Mobile photo ID was also not working. What do I do?
Nov 14, 2021 02:51:54 PM by Lipi B
Take a clear and smart picture and only focus your face.
Thank you.
Nov 14, 2021 03:25:56 PM by Stacey H
Thank you but I want my computer to take the photo. It asks me to put my face in the oval. I can clearly see my face in the oval, but the message says the camera cannot see me.
Nov 15, 2021 09:51:15 PM by Avery O
Hi Stacey!
Thank you for patiently waiting and I apologize for the delay as we had to check this with the team. Please know that your verification has been accepted, and you already have the ID Verification Badge on your profile.
Let us know if you have further concerns and our team will assist you.
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