Dec 24, 2017 12:24:33 PM by Zarko S
Hi,
I have just made a mistake and submitted work and payment request to a wrong client. I have looked for a way to stop it myself but I cannot do it. What is the best way to fix this? Should I contact the support to fix this, or can the client just reject it and everything will be OK. Will this rejection create problems with the job, if a client does it?
I have no idea how to fix this. Please help
Solved! Go to Solution.
Dec 24, 2017 12:30:16 PM by Petra R
@Zarko S wrote:Hi,
I have just made a mistake and submitted work and payment request to a wrong client. I have looked for a way to stop it myself but I cannot do it. What is the best way to fix this? Should I contact the support to fix this, or can the client just reject it and everything will be OK. Will this rejection create problems with the job, if a client does it?
I have no idea how to fix this. Please help
Just breathe deeply 🙂
Explain what happened to the "wrong" client and ask him or her to click on "request changes" on his or her end, and the problem is solved.
None of it causes you or the client any problems at all!
Happy Christmas!
Dec 24, 2017 12:30:16 PM by Petra R
@Zarko S wrote:Hi,
I have just made a mistake and submitted work and payment request to a wrong client. I have looked for a way to stop it myself but I cannot do it. What is the best way to fix this? Should I contact the support to fix this, or can the client just reject it and everything will be OK. Will this rejection create problems with the job, if a client does it?
I have no idea how to fix this. Please help
Just breathe deeply 🙂
Explain what happened to the "wrong" client and ask him or her to click on "request changes" on his or her end, and the problem is solved.
None of it causes you or the client any problems at all!
Happy Christmas!
Dec 24, 2017 12:33:51 PM by Zarko S
Thanks for a quick reply!
That is a relief. I have just informed the client. You saved me a lot of worry 🙂
Merry Christmas