Unauthorized login to account

[joanne_johnstone]

I just got a message from Upwork to say someone in Camden London logged into my account.  I'm in another part of the UK.  I have two step vairification set up so I'm not sure how they could login!

I've reset my password but am now nervous.  Am I missing something I should be doing?  I checked my funds are still in place but this hasn't happened to be before so looking for any advice.  🙂.

[luiggi_rosado]

Hi Joanne,

Thanks for bringing this to our attention. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.

[jaycrutcher]

Just a shot in the dark, but you didn't happen to open a rar file in a job post recently did you?

[joanne_johnstone]

I don't think so.   Mostly it just word or PDF.  I'm pretty careful opening things.