Jan 12, 2021 11:31:52 AM by Salome S
I have done a job and my client paid the agreed amount. Why is the amount not showing on my balance? I really want the amount to be able to buy connects and continue bidding for jobs.
Jan 12, 2021 12:05:53 PM by Bojan S
When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection.