Upwork Platform Performance Concern

patkar_pramod · ‎10-27-2020

Hello,

I am on this platform from Elance period since year 2013. Elance platform availability & experience was commendable.

Upwork platform's availability & experience is gradually downgrading. Non-availability/failure every week is a regular norm. Intermittently feature diminishing from the platform is also an added service. Observed an autrocious sight today 27 Oct. on this platform for a client who is a member from May 2019. This client from Australia who has been active and has spent US$ 1K total. But the client's profile still shows "Payment method not verified". Link and profile screenshot of this client's profile and is given below:- **Edited for Community Guidelines**. Regards, Pramod
**Edited for Community Guidelines**

petra_r · ‎10-27-2020

Pramod P wrote:
...a client who is a member from May 2019. This client from Australia who has been active and has spent US$ 1K total. But the client's profile still shows "Payment method not verified".

So?

A client's payment method can become unverified. Credit cards expire, for example.

What is your point?

patkar_pramod · ‎10-27-2020

"Payment method not verified" status are assigned to new customer. Interim status need to be 'Payment method being re-verified" different during payment method linked to the profile is being rechecked.

petra_r · ‎10-27-2020

Pramod P wrote:
"Payment method not verified" status are assigned to new customer.

Or clients who are no longer verified because of issues with their payment method. Or clients who have been suspended, or... or... or....

Pramod P wrote:
Interim status need to be 'Payment method being re-verified"

There is no such designation. How would you know that a "payment method being reverified?"

What is your actual problem?

What is your point?

feed_my_eyes · ‎10-27-2020

Pramod P wrote:
"Payment method not verified" status are assigned to new customer. Interim status need to be 'Payment method being re-verified" different during payment method linked to the profile is being rechecked.

You shouldn't start working for a client until their payment method is verified, so knowing that a verification is in progress doesn't make any difference; you still have to wait until it's complete.

feed_my_eyes · ‎10-27-2020

Pramod P wrote:
Observed an autrocious sight today 27 Oct. on this platform for a client who is a member from May 2019. This client from Australia who has been active and has spent US$ 1K total. But the client's profile still shows "Payment method not verified".

Clients don't have to verify their payment method just to post a job; as long as they verify before hiring you, it's fine. It's not a platform bug, and I fail to see what's so atrocious about it? You have no reason to report this client.