Urgent: I didn't receive money from Upwork to Payoneer account!

[sonyasheen]

Hello, 

I requested payment and it usually arrives within 10 minutes on my Payoneer card. This time I have been waiting for 60+ minutes. 

I've only recieved Upwork's email that my payment is requested, but no emails from Payoneer that they recieved the money (spam/junk checked). Can you please check that everything is ok and that I'll recieve my money today? 

Thanks, 
Sonja

[NikolaS]

Hi Haris,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.