Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Verification of email address change not received

heathercarsonrdn
Active Member
Heather C Member Since: Jun 25, 2019
1 of 2

I've tried about 10 times and no verification email received to update my email address. 

1. The email address is correct

2. I checked my spam and all other folders

3. Checked Google admin server and found no message was ever received from upwork

4. I tried changing to a 3rd email address and I received verification immediately. I just don't receive the email in my professional email inbox, the one I need to start using.

 

To make things more confusing, I can not access help until I verify the email, so I made this account just to ask the question. If a moderator or staff member can ask for my real account info that would be super helpful.

 

Thank you

 

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Heather,

 

Could you please click on my name and send me a PM with more information about the account you need help with. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS