Video verification

[amakrane-mouad]

Hello;

I have a problem with the ID verification, I did everything I authorized the microphone the camera I blocked the POP up, and when I launch the call, I wait for 10 minutes without return, you have any idea what exactly is going on? 

[AndreaG]

Hi Mouad,

Someone from our team will reach out to you via support ticket in order to assist you with your verification.

Thanks!