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WHT charged twice

0ec631b2
Active Member
Pooja D Member Since: Mar 30, 2021
1 of 2

For the past two weeks, I'm being charged WHT (0.75%) at the end of the week for an hourly contract.

 

However, for this week I've been charged twice! What could be the reason?

 

Really appreciate it if I can get clarity over this.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 2

Hi Pooja,

 

I checked your account and couldn't seem to find any duplicate transactions. Could you please go to Reports > Transaction History and let me know the Ref ID of the transaction you're referring to so I could check?

 

Thanks!

~Andrea
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