Jun 2, 2021 12:50:17 PM by Kiran P
I am seeing error"We can't complete your request now Error 500 (A)". I have been using this account for over a month now. I am unable to add my work hours due to this error. The error pops up when i click on the contract. Contact me soon as I am unable to add the work hours.
I have tried multiple browsers, cleared cookies and tried on phone app.. same error!
Error 500 (A)
Trace ID: 65932a4cbf24d5ab-BOM
Nov 14, 2019 01:24:00 AM by Nora R
Hi Goran, I have the same problem as Jelena. Could you help me with this?
Nov 14, 2019 01:44:59 AM by Goran V
Hi Nora,
I would like to confirm if you try clearing your cache and cookies or logging in with another browser? If you`re still experiencing the same problem after this let me know, thank you.
Nov 14, 2019 01:47:29 AM by Nora R
Nov 14, 2019 02:04:18 AM by Goran V
Thank you for the follow up Nora,
One of our team members will reach out to you via ticket/email as soon as possible and will assist you further.
Nov 13, 2020 03:31:47 AM by Goran V
Hi Nazir,
One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.
Apr 8, 2019 12:43:00 AM by Sashwat G
Apr 8, 2019 01:07:28 AM by Goran V
Hi Sashwat,
One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.
Dec 18, 2021 03:27:58 AM by Ehzam D
same
Goran V wrote:Hi Jelena,
Yes you will need to verify your email before proceeding, please check your spam and junk folders for the verification email. Thank you.
same
Apr 19, 2019 08:14:14 PM by Blanca S
I am having the same problem. Once I put my email and password to log in, the Error 500 (A) appears and I am unable to proceed. Can you please help me?
Apr 19, 2019 09:37:26 PM by Riri A
Hi Blanca,
Thank you for reaching out. One of our team members will reach out to you shortly and assist you directly with your request. Let me know if you need anything else.
Apr 25, 2019 04:11:39 PM by Sergey M
same situation here, signed up by invitation and then no confirmation email and can't log in because of error 500
Apr 25, 2019 08:27:42 PM by Avery O
Hi Sergey,
I was unable to locate the account you are referring to. I'll go ahead and send you a private message and you can send me the details of the account you are referring to.
May 23, 2019 01:27:54 AM by Marta B
Hi,
I have exactly the same issue that Jelena had.
Error 500 (A)
4db59eb83be96167-BCN
(I've tried to log into my mobile and desktop as well as Safari &Chrome...)
I was invited to join the team on Upwork but I can't log in. I've checked on my Spam messages to see if there's any email to confirm my address but there's nothing. Can you please help me?
May 23, 2019 03:10:27 AM by Aleksandar D
Hi Marta,
Thanks for reaching out to us. One of our team members will reach out to you directly via support ticket to assist you further.
Thank you.
May 23, 2019 03:20:33 AM by Marta B
Thanks Aleksandar.
They will open a support ticket, right? thanks a mil and looking forward to hearing back from you
May 23, 2019 03:54:49 AM by Aleksandar D
Hi Marta,
Thanks for following up. Yes, one of our team members will create a support ticket and assist you further.
Thank you.
Aug 9, 2019 12:19:49 PM by Bojan S
Thank you for reaching out to us, Ash.
One of our team members will reach out to you directly via email to assist you with your concern.
Mar 24, 2020 02:46:40 AM by Nokimul Hasan A
Hi,
I tried everything like clearing cache and changing browser.But this 500 (A) problem is persisting.
I also verified my email a ling time ago.
Account: nharif01
It started when I went to see my active proposal.Please help.
Aug 26, 2021 01:58:46 PM by Steve F
Hi Goran,
I'm having the same issue as above (error 500 (A) Trace ID: 684ff492ef5c1988-SEA).
I can log on via safari but when I'm unable to use the ios app. I beleive it has to do with my VPN which has something to do with my location data... Any help would be much appreciated. I need to keep in contact with my client but this isn't helping at all...
Kind regards,
Steve
Aug 26, 2021 03:08:23 PM by Bojan S
Hi Steve,
Could you please try troubleshooting tips shared within this help article and let us know if the issue persists?
Thank you!
Nov 4, 2021 09:42:24 AM by Noreen R
Hello!
I can't access my messages session (from phone), this message appears:
We can't complete your request now
Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.
Error 500 (A)
Note: I can access it from laptop but not from my mobile.
Nov 4, 2021 09:49:48 AM by Noreen R
Hello!
I tried to access to my message session (from phone) but this message appears:
We can't complete your request now
Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.
Error 500 (N)
Note: I can access it from laptop but not from my mobile phone.
Nov 4, 2021 10:09:34 AM by Goran V
Hi Noreen,
One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.
Jun 15, 2019 11:38:53 PM by Preeti D
Hello!
I am getting the same error
I tried to login to my upwork account but this message appears:
We can't complete your request now
Please try again later.
To report this problem, click here.
For availability updates, visit our site status page.
Error 500 (A)
Trace ID: 4e7abab03d7f9485-NRT
I have tried to use different browsers, also cleared cache and cookies but the issue persists.
Jun 16, 2019 12:28:59 AM by Riri A
Hi Preeti
Thank you for letting us look into this. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.
Jul 12, 2019 01:04:01 PM by Alexey N
Same persisting login issue as a new user.
Requesting a fix for me!
Error 500 (A)
Trace ID: 4f5593d79ff590ab-DME
Jul 12, 2019 01:33:17 PM by Bojan S
Thank you for reaching out to us, Alexey.
I've escalated your account information to our support team. One of our agents will reach out to you directly via email to assist you with your concern.
Jul 24, 2019 02:43:23 PM by Adam H
I have the same issue and followed all the instructions. I never received an email verification email in the first place. Can you raise a ticket?
Jul 24, 2019 02:59:07 PM by Bojan S
Hi Adam,
We'll have one of our agents reach out to you directly to assist you with your verification process.
Thank you for reaching out to us.
Aug 14, 2019 08:06:59 AM by Samuel C
I'm getting the same 500 (A) error; clearing my cache and my browsing history didn't solve the problem, and I don't have a verification email from Upwork. Can I please get support on this?
Aug 14, 2019 08:36:14 AM by Bojan S
Hi Samuel,
We'll have one of our agents reach out to you directly to assist you with your request. Thank you for reaching out to us.
Oct 2, 2019 06:36:17 AM by Gaston F
Hello,
I have a similar error that I can't get a solution.
Everytime I log into a received a Error Message saying that something got wrong.
My boss in inviting to join his team and I'm unable. I follow the link in the mail and I got the same meessage.
I cannot also delete the account and create it again.
Anyone with the same problem?
Oct 2, 2019 06:54:54 AM by Goran V
Hi Gaston,
I`m sorry about the inconvenience this had caused you.
One of our team members will reach out to you via ticket/email as soon as possible and assist you further. Thank you.
Oct 7, 2019 11:20:06 PM by Dariy D
Hello, I registered yesterday by referral link, but when I log in I constantly see 500 error.
Clearing the cache didn't help.
Changing chome to firebox didn't help.
I verified the email, but when I click on the link again I see a 500 error.
I keep seeing the same mistake:
We can't complete your request now
Please try again later.
To report this problem, click here .
For availability updates, visit our site status page.
Error 500 (A)
Trace ID: 5225fb39f9038edd-DME
Oct 7, 2019 11:35:54 PM by Goran V
Hi Dairy,
Our team will reach out to you via ticket as soon as possible and assist you further, thank you.
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