Mar 20, 2018 10:32:31 AM by rubab a
I was trying to add my payment method via bank transfer and after putting SWIFT Code, on the bank account details page, i was being asked to provide my date of birth. Whatever the method i was trying to write my DOB, it was showing a red-marked error saying "invalid format". Please help !
Mar 20, 2018 11:04:00 AM by Nina K
Hi Rubab,
The format should be month/day/year. Using today's date as an example of the formatting, would be : 03/20/2018
Mar 20, 2018 12:17:55 PM by Muddasar A
Hi Nina
I have just tried the format you suggest but it doesn't work
can anyone please tell me what format should I use
Mar 20, 2018 12:53:27 PM by Nina K
Hi Muddasar,
I've checked with the team on this since my last post in this thread, could you please try YYYY-MM-DD and let us know if the problem persists.
Apr 5, 2020 03:31:06 PM by Joanne Marie P
Hi Ri,
Are you referring to the date of birth format?
Mar 24, 2018 09:33:41 AM by Ali R
Hi nina i am also facing the same problems i tried both formats as you suggest but its not working.
Mar 24, 2018 09:53:37 AM by Valeria K
Ali,
When you click on the field and hover your mouse over that same field, do you see a pop up tip about the format? I believe it should be YYYY-MM-DD.
Apr 21, 2019 02:39:52 AM Edited Apr 21, 2019 03:23:53 AM by Aleksandar D
**Edited for Community Guidelines**
May 27, 2019 11:21:30 PM by Abdullah A
May 28, 2019 12:32:59 AM by Avery O
Hi Abdullah,
Before I proceed, I wanted to confirm if you tried this format already: YYYY-MM-DD?
Jun 25, 2019 07:54:38 AM by Raza K
Hi,
I have tried all possible ways, but still I am unable to put date of birth in bank account section. Any lead?
Jun 25, 2019 08:48:10 AM by Bojan S
Hi Raza,
May you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue. Please try using this format: YYYY-MM-DD.
Let us know if the issue persists.
Thank you.
Sep 2, 2019 12:40:00 AM by Touseef Ur R
Hello there,
I have tried the mentioned DOB formats but nothing appears to work.
It'd be great if anyone of you kindly assists me with this issue asap.
Best Regards!
Sep 2, 2019 12:54:22 AM by Goran V
Hi Touseef,
Please try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.
Dec 24, 2019 02:16:48 AM by Hasan N
i have tried all possible puzzles but nothing worked!
need help or more authentic suggestions.
Dec 24, 2019 02:44:28 AM by Goran V
Hi Brown,
The correct format is YYYY-MM-DD and please use this sign (-) to divide the year, month and day. Thank you.
Apr 11, 2018 03:12:36 AM by Zahid Khan J
Naina plz check both 04/20/1988 AND 04-04-1988 npot working
Apr 11, 2018 03:25:09 AM by Goran V
Hi Zahid,
Please clear your cache and cookies or log in with another browser to finish this step. Thank you!
Sep 11, 2018 11:58:45 AM by Syed A
facing the same issue I have tried both i.e YYYY-MM-DD and DD-MM-YYYY also MM-DD-YYYY
Sep 11, 2018 12:31:48 PM by Valeria K
Hi Syed,
YYYY-MM-DD should be the correct format. Could you please try using it in a different browser?
Jan 19, 2019 01:11:12 AM by Abrar J
this formet is also unuseful.....it show again that formet invalid.