When a job expires?

[#1]

Do you get your connects back if a job expires? I can't remember if Upwork does that at all/ anymore?

[#2 · Accepted solution]

Hi Christina,

Thank you for reaching out to us. No, we do not return Connects if the job is expired. In the following cases, Connects will be returned:

• If a project is canceled by the client before a contract is made, Connects you used on that proposal will be returned. This does not apply to expired job posts.
• If we remove a project’s post because we believe it violates our Terms of Service, Connects you used on that proposal will be returned.

If you have applied for a job and it’s no longer available because of a violation or wasted Connects on a job proposal that turns out to be fraud, we will return your Connects. In these cases, Connects are credited back to your account for reuse — not for a refund of their cash value.

You can find more information in this help article. 

[#3]

Ok. Thanks. I'll be more careful with the jobs I apply to since some clients just don't take the job down when they hire someone.