Oct 21, 2022 01:21:20 PM by Roman S
Why can't I buy a plus membership on the mobile app?
I have Apple Pay and AppStore payments working.
Oct 21, 2022 03:20:04 PM by Roman S
Hi, Arjay,
On the left side of the page is the Basic plan. I showed in the screenshot.
Oct 21, 2022 04:57:22 PM by Arjay M
Hi Roman,
I totally agree. That is why you need to swipe your screen to your left-hand side then it should turn to the next page which is the option to upgrade your plan to Freelancer Plus. I hope this clarifies.
Oct 21, 2022 05:53:37 PM by Roman S
I understand what you are suggesting. But it doesn't work. Please see 2 of my screenshots. The "Upgrade to plus" button is gray and not clickable.
Nov 4, 2022 03:30:07 PM by Roman S
The ticket 37439605 has closed and I can't reply to it. Please open it again.
Nov 4, 2022 04:52:04 PM by Arjay M
Hi Roman,
Thank you for your message. You can reopen a closed ticket or submit a follow-up to the team by responding to the email notification that's been sent to you that was linked to the ticket. Let us know if you still need further assistance then we'll surely look into that for you.
Jul 8, 2023 02:44:24 AM by Roman S
My problem has not been solved yet. I have Turkish prices in the iOS app, but I can't buy Premium.
I can buy only on web site, but there is a US price on the website.
How can I do a purchase in your iOS app?
Jul 8, 2023 09:08:14 AM by Annie Jane B
Hi Roman,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
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