Why contract got suspended?

[gargi-kantesaria]

My current contract with one of my clients got suspended temporarily. I got mail & notification from the Upwork team that your contract got suspended temporarily. 

She was my old client, I was working with her for the last 3 months. Please help me out with this issue. Even I'm not knowing the reason behind the contract suspension. 

It's my humble request to the support & community team to resolve this issue as soon as possible. 

[AveryO]

Hi Gargi, 

I'm sorry to learn that your contract has been suspended. I highly recommend stopping working on your project until the contract's suspension is lifted. We can't share more information on why the contract was suspended, but you can refer to this article in the meantime for more details. 

[chillynguyen]

Some of my clients' contracts got suspend because of the card they used. Most of them got back to normal after they fixed their card. However, one "client" of mine never came back.