Sep 19, 2019 03:30:18 AM by Vishal D
Sep 17, 2019 12:17:31 PM by Aleksandar D
Hi Vishal,
I checked and it seems that a member of our team already reached out to you directly via a support ticket. Kindly, follow up on your ticket in order to remove the temporary hold on your account.
Thank you.
Sep 20, 2019 08:01:33 AM by Vishal D
Sep 18, 2019 10:14:50 AM by Vishal D
Sep 18, 2019 10:18:22 AM Edited Sep 18, 2019 10:22:27 AM by Vishal D
Sep 18, 2019 10:45:26 AM by Bojan S
Hi Vishal,
I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
Sep 19, 2019 07:28:05 PM by Vishal D
Sep 19, 2019 11:24:46 PM by Vishal D
Sep 19, 2019 11:29:57 PM by Goran V
Hi Vishal,
Do you receive any errors when you`re trying to access the dispute center and your dispute? If yes, please send me a screenshot from your end via PM(Click on my name). Thank you.
Sep 20, 2019 01:54:31 AM by Vishal D
Sep 20, 2019 02:10:30 AM by Goran V
Hi Vishal,
Feel free to follow up directly on your dispute with any additional questions and our dispute agent will assist you further. Thank you.
Sep 20, 2019 07:16:03 AM Edited Sep 20, 2019 07:27:29 AM by Bojan S
Hi all,
Now I contacted the Upwork and got this message.They said they informed me then why from last 3days I m trying to know the reason.its really worried for me. Don't know what they are doing.can anybody help me.
**Edited for community guidelines**
Sep 20, 2019 07:24:24 AM Edited Sep 20, 2019 07:28:07 AM by Bojan S
Vishal D wrote:
Hi all,
Now I contacted the Upwork and got this message.They said they informed me then why from last 3days I m trying to know the reason.its really worried for me. Don't know what they are doing.can anybody help me.
**Edited for community guidelines**
I hope freelancers are reading this. It's a really *really* bad idea to ignore dispute emails. Also, make sure when you reply in email that it also shows in the mediation ticket to ensure that your response is logged.
Sep 20, 2019 07:32:19 AM Edited Sep 20, 2019 07:51:02 AM by Bojan S
Hi all,
See what they respond me.
**Edited for community guidelines**
Sep 20, 2019 07:41:28 AM Edited Sep 20, 2019 07:52:25 AM by Bojan S
Vishal D wrote:
Hi all,
See what they respond me.
**Edited for community guidelines**
Yes, I read that. I also wonder if they take such a hard stance on this due to them being an escrow agent. I have no idea, but they do send a bunch of responses and in all honesty, you must have agreed to the dispute because if you had ignored the refund request, the money would have just gone back to the client automatically. You agreed to the dispute and then ignored them. Reeeeeally bad idea, because they openly tell you that ignoring them could result in account suspension.
Sep 20, 2019 08:02:43 AM by Jennifer M
Vishal D wrote:
Not get any mail or message for refund.now what next to do?
I don't know if you're being purposely obtuse, but the refund request happened longgggg ago, and you decided to dispute and then just ignored the mediator. They told you what you need to do. Go kiss some client butt and grovel and hopefully come to a resolution so that you can get your account back. I'm sure this means giving back all money that was paid to you or come to an agreement with the client where they are willing to provide evidence of a resolution.
Sep 23, 2023 01:30:22 AM by Gavin K
My financial account has been suspended yet I have never even got a client on upwork and i have just added a Payoneer account that I have just created.
Please help me. Thank You.
Sep 23, 2023 08:04:33 AM by Annie Jane B
Hi Gavin,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Sep 23, 2023 01:35:49 AM by Gavin K
Hello Andrea, I dont even know how to submit a support ticket, yet my acount says "financial transactions .... have been limited".
It also says, in "Getting Paid" section that, "Your financial account has been suspeneded, yet I have never got even a single client on upwork and I just added a Payoneer account that I just created.
Sep 19, 2019 10:13:10 AM by Vishal D
Sep 19, 2019 11:31:13 AM by Vishal D
Sep 19, 2019 07:23:36 PM by Vishal D
Sep 19, 2019 03:35:15 AM by Vishal D
Sep 19, 2019 03:50:59 AM by Aleksandar D
Hi Vishal,
I checked and it seems that one of our team members already followed up on your open ticket. Kindly, consider following up on the ticket and provide more information as requested by our team.
Thank you.
Sep 19, 2019 03:58:33 AM by Vishal D
Sep 19, 2019 04:00:29 AM by Vishal D
Sep 19, 2019 04:08:15 AM by Aleksandar D
Hi Vishal,
I checked and the link should be working. Could you please send me the screenshot of the page that opens after trying to access the link? Also, please note that a copy of the ticket arrived in your email as well from where you can continue the correspondence with our team and find more information about your account status.
Thank you.
Sep 19, 2019 04:13:46 AM by Vishal D
Sep 19, 2019 04:25:08 AM by Vishal D
Sep 19, 2019 05:23:03 AM by Aleksandar D
Hi Vishal,
I'm sorry for the inconvenience this has caused you. Could you please try opening the ticket link on your computer instead of a phone? We will look into the mobile issue and get back to you once we have more information.
Thank you.
Sep 19, 2019 06:22:34 AM by Vishal D
Sorry to say but same message and screen on laptop too.I don't know why you people are not solving my issue, Just wasting my time.Who is handling my issue? Please tell him mail me the reason and solution.so many time i message you and open tickets but all are giving me the same which is not working for me. Is there any reason to suspended or without any reason you are suspended old accounts.Please Reply Me ASAP.
Sep 19, 2019 07:18:23 AM by Aleksandar D
Hi Vishal,
I checked and you should be able to open the ticket link. Could you please try clearing your cache and cookies or using a different browser? Let us know if you are still not able to view the ticket so that we can assist you further.
Thank you.
Sep 19, 2019 07:34:13 AM by Vishal D
I checked in all the browsers and clear cache but the same page is coming
"The page you were looking for doesn't exist."
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