Why my financial account suspended?

[#1]

Why my financial account suspended?

[#2]

Need to talk to customer executive

[#3]

Hi Vishal,

I checked and it seems that a member of our team already reached out to you directly via a support ticket. Kindly, follow up on your ticket in order to remove the temporary hold on your account.

Thank you.

[#4]

No body contact me yet still problem is active

[#5]

Client wants to do more work with in same budget and I denied, so she closes the project and create a dispute which I didn't know, Upwork suspended my financial account and today I know the reason for suspension. Now I rejected the dispute and Upwork wants me to resolve the issue with client and show them the resolution as a proof within 2 days.please help me

[#6]

Same problem and trying to connect from last 2 days to customer support but no response yet

[#7]

Please help me,I am trying to connect customer support but no response yet.my financial transaction have been limited.

[#8]

Hi Vishal,

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.

[#9]

How many days it will take to know the Reason why my account is suspended?it's already 3 days seeking the reason.

[#10]

Hi Vishal, 

You should be able to access your mediation ticket here. You will need to login to this page to access any pending dispute ticket you have. Once the issue has been resolved, the hold on your account will be lifted. 

[#11]

Hello,
I already told you soo many times that it's not working for me,if it's working for you People, Please send me screenshot,so at least I know why my account is suspended.

[#12]

Hi Vishal,

Do you receive any errors when you`re trying to access the dispute center and your dispute? If yes, please send me a screenshot from your end via PM(Click on my name). Thank you.

[#13]

Now finally I got the reason why account is suspended.some client blames that I didn't finish her work that's why Upwork did limitations on my financial activities but Upwork community I just want to ask you a question that without knowing my consent and even I don't know that she blames me like that you people suspended my account.is it fair???

[#14]

Hi Vishal,

Feel free to follow up directly on your dispute with any additional questions and our dispute agent will assist you further. Thank you.

[#15]

Hi all,

Now I contacted the Upwork and got this message.They said they informed me then why from last 3days I m trying to know the reason.its really worried for me. Don't know what they are doing.can anybody help me.

**Edited for community guidelines**

[#16]

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Vishal D wrote:
Hi all,

Now I contacted the Upwork and got this message.They said they informed me then why from last 3days I m trying to know the reason.its really worried for me. Don't know what they are doing.can anybody help me.

**Edited for community guidelines**

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I hope freelancers are reading this. It's a really *really* bad idea to ignore dispute emails. Also, make sure when you reply in email that it also shows in the mediation ticket to ensure that your response is logged.

[#17]

Hi all,
See what they respond me.

**Edited for community guidelines**

[#18]

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Vishal D wrote:
Hi all,
See what they respond me.

**Edited for community guidelines**

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Yes, I read that. I also wonder if they take such a hard stance on this due to them being an escrow agent. I have no idea, but they do send a bunch of responses and in all honesty, you must have agreed to the dispute because if you had ignored the refund request, the money would have just gone back to the client automatically. You agreed to the dispute and then ignored them. Reeeeeally bad idea, because they openly tell you that ignoring them could result in account suspension.

[#19]

Not get any mail or message for refund.now what next to do?

[#20]

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Vishal D wrote:
Not get any mail or message for refund.now what next to do?

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I don't know if you're being purposely obtuse, but the refund request happened longgggg ago, and you decided to dispute and then just ignored the mediator. They told you what you need to do. Go kiss some client butt and grovel and hopefully come to a resolution so that you can get your account back. I'm sure this means giving back all money that was paid to you or come to an agreement with the client where they are willing to provide evidence of a resolution.

[#21]

My financial account has been suspended yet I have never even got a client on upwork and i have just added a Payoneer account that I have just created.

Please help me. Thank You.

[#22]

Hi Gavin,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#23]

Hello Andrea, I dont even know how to submit a support ticket, yet my acount says "financial transactions .... have been limited". 

It also says, in "Getting Paid" section that, "Your financial account has been suspeneded, yet I have never got even a single client on upwork and I just added a Payoneer account that I just created.

[#24]

Hi,

Please let me know why my account is suspended. I have been chasing to get
the reason and what do you need from me to get this issue resolved.

Please fix this issue asap.

Thanks,
Vishal Dhawan

[#25]

Still waiting for somebody to connect me.i don't know why you people not mail me the reason and solutions too.