Will refunding money in escrow affect my JSS?

[danielmbcn]

My contract ended automatically because of inactivity and the client didn't take any action. However, there was a milestone with some money in escrow. The milestone is completed, but I don't really want the money of this person.

Now there is an automatic request from the client to refund his money (which I didn't receive it yet, but it's just in escrow for that milestone). I'm fine with it, however, will accepting this request affect my JSS? 

Moreover, I didn't make any money with this contract, so if I accept the refund request, I will have earned 0$ in total.

What are my options to keep my JSS?

[spectralua]

It wont affect. Accept and forgot.

[danielmbcn]

Ok, thanks.

[sofia2008 · Accepted solution]

The refund does not affect the JSS, but the feedback the client leaves affects the JSS.

[danielmbcn]

But I heard that a contract with 0$ earned doesn't carry any weight to the JSS calculation. Does it?

[sofia2008]

We do not know how much, but it has an impact. Positive feedback does not impact, but negative feedback does have impact.

[spectralua]

Is count for sure. Private. It is affect, it is non-removable, it is non-editable.

But noone will leave private feedbacks for 0 contract if many days passed and escrow refunded. 

[danielmbcn]

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Mykola A wrote:

But noone will leave private feedbacks for 0 contract if many days passed and escrow refunded. 

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Source?

[spectralua]

Common sense. If you forgot about work and you don’t need it anymore, everything is refunded, then why? Of course if you have a lot of free time then you can. But what's the point? 🙂

[williamtcooper]

Daniel,

It's the Private Feedback from the client to Upwork that will affect your JSS in this case. Thanks!