Withdrawal

[anariza-santos]

Hello, i withdraw my funds to local bank account on Dec 23 but until now I haven't got it. I also haven't got a payment confirmation email. What should I do? Thanks

[g_vasilevski]

Hi Anariza,

It can take up to four business days to arrive at your bank. If you have not received the funds after 8 business days let us know, and our team will initiate a trace on your transaction. Please keep in mind that holidays can affect your withdrawal as well. Thank you!