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itsijehangir
Member

Work Diary is not Working Well

My Upwork dairy is not working well. I have 10 out of 10 levels in all my days of working. But today, the level decreases up to 7 or 8. Surprisingly, they have all zero activity on the keyboard and mouse. What it is happened?

1 REPLY 1
egaruth
Moderator
Moderator

Hi Muhammad,

 

Please know that the antivirus software, firewalls, and system overloads can sometimes prevent the app from tracking your activity properly. If you believe this has happened you may need to white list the app in your antivirus software and firewall. You can also check your available RAM and CPU and if they are reaching their limits you can try to free up resources by closing other programs.

 

You can find more information in this help article

 

Additionally, one of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork