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authentification email is NOT sent

I changed my phone number so the only way to "authenticate" my device is through email. Problem is I've been waiting for days and no email is sent so I cant see the code. Please help.


I tried this many many times and same problem.

Retired Team Member
Retired Team Member

Hi Helmi,


One of our team members will reach out to you via ticket as soon as possible and will assist you further with your verification code. Thank you.

~ Goran

Hi Goran,


I faced same issue today for login and i am stuck. I even did not change my mobile number but mobile app is logged out suddendly. And the only way is to authenticate email verification code. could you please take a look at this thread https://community.upwork.com/t5/Freelancers/Trouble-in-two-factor-authentication-of-my-upwork-accoun...and provide your help



Pandi Murugan A

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