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can I cancel contract without bad feedback and JSS

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Active Member
Ketevani S Member Since: Jul 30, 2019
1 of 14

Hi! 

I get the job for 5 $ contract, so I thought I will do the work fast and get a good review, I submitted the work in a half-hour, then the client didn't respond on time, then he gave me some form where I should add all this information. So long story short I didn't hear from him for almost two days (and I submitted work in a half-hour)   so I am sure he will not write me a good review or not sure if he will pay at all but I don't want anything just want to end this contract, so if I will, will it impact on my profile?  He didn't submit my work so I don't have payment from him, does it make sense?

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Petra R Member Since: Aug 3, 2011
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2 of 14

Ketevani S wrote:

I get the job for 5 $ contract, so I thought I will do the work fast and get a good review, I submitted the work in a half-hour, then the client didn't respond on time, then he gave me some form where I should add all this information. So long story short I didn't hear from him for almost two days (and I submitted work in a half-hour) 


Clients have 14 days to review submitted work. If they don't do anything, the funds are released to you automatically if you submitted correctly through the contract's "Submit for payment" function.

 


Ketevani S wrote:

I don't want anything just want to end this contract, so if I will, will it impact on my profile?  He didn't submit my work so I don't have payment from him, does it make sense?


Yes. It will count as an unsuccessful contract in your metrics. That would be a bad idea.

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Husain P Member Since: Mar 8, 2018
3 of 14

If you belive you have delivered what the client needed, Then you can submit the file for payment. If the client doesn't approve it in 14 days, Upwork will pay you. But if you want to refund the amount and want to cancel the contract, You can. And it won't affect you JSS negatively until the client leaves negative feedback on that contract.

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Community Guru
Petra R Member Since: Aug 3, 2011
4 of 14

Husain P wrote:

 But if you want to refund the amount and want to cancel the contract, You can. And it won't affect you JSS negatively until the client leaves negative feedback on that contract.


You are wrong!

Contracts that end with nothing paid and no (private) feedback *DO* affect the JSS (which she hasn't even got yet!)

 

Don't give advice that can wreck someone's metrics before they even got started. Thank you!

 

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Husain P Member Since: Mar 8, 2018
5 of 14
But still better than letting clients spoiling your profile. Up-to you.
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Petra R Member Since: Aug 3, 2011
6 of 14

Husain P wrote:
But still better than letting clients spoiling your profile. Up-to you.

Why would "the client spoil her profile?"

She did the work. There is no indication that the client would give poor feedback.

And the statement that "nothing paid" contracts don't affect the JSS unless the client leaves poor feedback remains wrong.

 

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Community Guru
Christine A Member Since: May 4, 2016
7 of 14

Husain P wrote:
But still better than letting clients spoiling your profile. Up-to you.

A low JSS score will also spoil your profile. And she doesn't even know whether the client is going to leave bad feedback - she says that it's been less than two days, and it's still the middle of the night in some parts of the world. I don't understand why some freelancers start fretting whenever a client doesn't get back to them immediately. Just because you're in a hurry to get paid doesn't mean that a client has to hurry up and review your work.

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Ketevani S Member Since: Jul 30, 2019
8 of 14

Thanks Smiley Happy 

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Christine A Member Since: May 4, 2016
9 of 14

Ketevani S wrote:

Thanks Smiley Happy 


Sorry for responding to the other poster before addressing your question. When you say that the client asked you to fill out a form, what exactly do you mean? Do you mean that he gave you extra work, or did he ask you to fill out a form in order to get paid?

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Ketevani S Member Since: Jul 30, 2019
10 of 14

It became confusing, that's why I am disappointed,  firstly the project was for 30 $ and more research and ofc that was more interesting for me, then he sends me a 5 $ offer but I was like a-ok I will do it. so he said I should send him this work, then he said I need to fill out this form and there shouldn't be match work from other freelancers, (so it became double work for me, I made research, send him during the half-hour and then at the evening he said about the form and other freelancers ) 

 

Also, I want to ask is it ok when the client asks about skype communication after the hiring? 

 

At least that was a good lesson for me to not take (confusing) jobs like this 

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