Mar 25, 2019 03:47:34 PM by Priya J
Me and my client aggreed to change the contract from hourly to fixed price with milestones. How do I change it?
Client was sent out a bill, I didn't know upwork sents it out automatically. Can we reverse that and change the contract?
Please help.
Mar 25, 2019 05:26:15 PM by Preston H
re: "Me and my client aggreed to change the contract from hourly to fixed price with milestones. How do I change it?"
Either you OR the client can close the current hourly contract. Then the client can set up a new fixed-price contract.
re: "Client was sent out a bill, I didn't know upwork sents it out automatically. Can we reverse that and change the contract?"
You can not "reverse" that payment.
But as a freelancer, you may refund the payment. Which ends up being the same thing.
You can navigate to the contract listing, click on the three-dots icon, and select the Refund option from the contextual dropdown menu. Use that to refund any amount you want to, including the full amount that was paid.
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