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casseidy
Community Member

connects

can i buy connects using the funds on my upwork account?

6 REPLIES 6
robin_hyman
Community Member

If you have funds available, yes you can purchase connects.

i have bought 80 connect today , money has been debited from my bank but I can't get connect

Hi Shivam,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.

~ Goran
Upwork

Hi Goran, 

 

I am wondering when credits get updated. I stopped paying the extra fee to see the bid range, and wondered if  I am still eligable to get a monthly update of credits. 

 

Ron

BojanS
Community Manager
Community Manager

Hi Ron,

 

Previously, if you've downgraded your Membership Plan then note that Freelancer Basic plan didn't include free connects. Currently, we have the update to Connects that has been announced for December but not yet released. You can check this announcement thread for more information.

 

Thank you!

~ Bojan
Upwork
vjujee
Community Member

Hello Averil, 

 

Yes you can buy, I am buying connects on regular basis with my personal balance. best of luck. 🙂

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