Jan 21, 2020 12:43:34 PM by Didem N
Hello
I have a question about my earnings. I got my first job and I complete a milestone and the client approves the work, but ı cant see my earnings. It still says " Earnings available now: $0.00 "
What should ı do?
Thank you!
Solved! Go to Solution.
Jan 21, 2020 12:51:52 PM by Petra R
Didem N wrote:
What should ı do?
You should familiarize yourself with how payments work on Upwork.
Take a look at your Reports > Overview, where you will find your payment under the "Pending" tab.
Jan 21, 2020 12:51:52 PM by Petra R
Didem N wrote:
What should ı do?
You should familiarize yourself with how payments work on Upwork.
Take a look at your Reports > Overview, where you will find your payment under the "Pending" tab.
Jan 21, 2020 01:11:18 PM by Preston H
Didem:
Don't worry. It is supposed to say $0.00 for now.
In a few days it will become available to withdraw. Look at the link Petra gave you... it has all the info you need about when.
Jan 21, 2020 01:41:15 PM by Bojan S
Hi Didem,
In order to check the status of your payment, please go to your account > select the Reports tab > Overview and you'll see the funds under the Pending tab. That means they are currently subjected to a standard five-day security period. Please read more about working and getting paid on Fixed-Price contracts in this Help article.
Thank you!
Jan 24, 2020 01:31:44 PM by Didem N
Hello again
I want to ask again I completed the job the client approved the worksince 5 days ago , but still ı cant see my earnings. It still says " Earnings available now: $0.00 "
How long should I wait before it appears in my account? ı think that maybe is there a problem about my account? what should ı do?
Thank you!
Jan 24, 2020 01:37:24 PM by Preston H
Didem:
What do you see when you look here?
Upwork -> Reports -> Overview
Do you see your money in any one of the 4 "boxes" (Work in Progress / In review / Pending / Available)?
Jan 24, 2020 03:36:26 PM by Preston H
re: "Yes it is in pending part..."
Well, that is where it is supposed to be.
Check again in 24 minute to see if it moves to "available."
Jan 25, 2020 03:33:15 PM by Didem N
I check it right now, it is still in the pending column. what should ı do?
Jan 25, 2020 03:54:59 PM by Jennifer M
Look at th edate on the transaction in the pending tab. It tells you when it becomes available. Remember it's UTC time zone.
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