invalid iban number. iban is different than account number and may vary by country.

[1490f8d8]

Hello, I am having trouble entering my bank code and IBAN number to receive payments. Although both the bank code and IBAN number are correct, the system keeps giving me that error message; invalid IBAN number. IBAN is different than account number and may vary by country. I have read similar issues from other users on this forum, and I understand that deleting the "xxx" letters at the end of the bank code might solve the problem. However, I have tried this solution, but it did not work for me.

Could you please help me to find a solution to this problem? Is there any other way to enter the bank code and IBAN number that I am missing?

Thank you in advance for your help.

@getpaid

@withdrawal 

@IBAN

[LuiggiR]

Hello Cagla,

I'm sorry to hear you're having trouble with this. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.