Jun 13, 2019 01:07:21 PM by inderjit s
client closed the project inbetween without discussing the scope for project so i have refund the complete billed hours for his project now does his feedback will be visible on my profile???
Jun 13, 2019 01:48:31 PM by Wes C
My understanding is that if you've fully refunded the money, their public feedback will not show on your profile. But, private feedback will still count against your JSS as will the fact that you have a contract closed with no money.
Jun 13, 2019 02:09:08 PM by Joan S
Wes - In that event, how long does it take for such private feedback to no longer affect one's JSS?
Jun 13, 2019 03:08:02 PM by Tiffany S
Joan, I'm pretty sure it's the same as any other feedback--Upwork calculates 6, 12 and 24 month windows and uses the best one. So, best case scenario would be six months.
Jun 13, 2019 05:00:31 PM by Wes C
Tiffany S wrote:Joan, I'm pretty sure it's the same as any other feedback--Upwork calculates 6, 12 and 24 month windows and uses the best one. So, best case scenario would be six months.
That would be my assumption too.
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