Nov 26, 2020 03:42:45 AM by Andrija V
Hello, I am new to upwork,
I just got my first payment, but I have an issue with payment options.I am from Montenegro, and we can only pay via paypal not received payments. The payoneer does not work. Only option is to my local bank, but I don't understand exactly how this works.
On one page it says the fee is 0.99$ on the other it says it is 30$ per transaction. I have only earned 50$ so you can understand how that does not work for me.
So I need to know is it 0.99$ or 30$?
If it is 30$ can I wait to earn more money before I make a withdrawal?
Do I need to make a special account in my bank to receive payments?
I tried to contact customer support, but when I click "get help" button nothing happens...
I will send screenshots of the pages that confuse me.
Thank you for your help.
Nov 26, 2020 03:49:31 AM by Goran V
Hi Andrija,
I would like to clarify that the withdrawal fee of 0.99 cents you`re referring to is for our Direct to Local Bank payment method.
The $30 withdrawal fee is for our Wire transfer method. To learn more about them, check out the guides I`ve linked here, and feel free to use the one that is the best fit for your needs. Thank you.
Nov 26, 2020 04:04:11 AM by Andrija V
Nov 26, 2020 04:14:16 AM by Goran V
Hi Andrija,
Yes you can wait for some time and withdraw your funds once you have earned more. Please keep in mind that Upwork can't hold your funds for more than 180 days.
To view in what countries our Direct to Local Bank is available, check out our list Here. Thank you.
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