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comene
Community Member

mpesa withdrawal

experiencing delays with the remittance of my mpesa withdrawal. Can you assist me access my funds promptly?

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Generius,

 

I'm sorry to hear you've not received your funds yet. I can see that it was processed today and while in most cases you would receive them immediately, there are occasions in which it may take up to 24 hours on weekdays or the next business day on weekends for you to receive it. Please, feel free to check this help article to learn more.

 

Thank you.

~ Aleksandar
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