May 8, 2020 03:02:49 AM by Sigrid L
May 8, 2020 03:40:37 AM by Goran V
Hi Sigrid,
I’ve reset your profile visibility back to public. Just so that you are aware, profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than 2 years. Profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days.To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.
Regarding your second question, I can confirm that communicating outside of Upwork is not a violation. You can also ask them for a call via our Video/Voice message directly here, or with another communication method. Thank you.
May 8, 2020 05:48:38 AM by Sigrid L
May 8, 2020 08:23:52 AM by Christine A
What do you mean when you say that you've been submitting "proof" material to clients? Has anyone asked you to send a copy of your I.D., like a driver's license or passport?
May 8, 2020 07:02:47 AM by Preston H
re: "Is that a regular or common thing that happens in contacts?"
It is not common. But sometimes this happens.
To ease your mind, create phone numbers for yourself using services such as Google voice, which is free. Provide these alternative phone numbers if asked. Clients don't need to receive your prime phone number.
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