"Oops! Username is incorrect"

Hi Upwork Team,

 

I recently try to log in my account but its says "Oops! Username is incorrect", So when I try from username its log in with new fresh account, all my account settings, work history and balance is removed, how is it possible, And when i go to the profile settings, email is replaced with another one.

Please take a serious note.

 

Regards,

Syed Ammar Sohail

1 REPLY 1
egaruth
Moderator
Moderator

Hi Syed,

 

One of our team members will reach out to you directly via a support ticket to assist you further with your account. You can access your tickets on this page.

 

~ Nikola
Upwork