top rated badge gone

[alienteknology]

My top rated badge is missing I got no negative feedback just disappeared 

[shiyam2020]

I think you got hidden negative feedback.

Thank you!

Md Sumon

Organic Social Media Promotion Specialist

[alienteknology]

No, I have none my most recently refunded job was a consultation where the client never showed up and just stopped responding but I refunded the client for that job after going through the entire process relating to the no-show. 

Outside of that, I have no negative feedback that's hidden. 

[celgins]

This has happened with several freelancers; it is a known issue. You can view it here: Top Rated or Top Rated Plus Badge is not Showing.

Upwork seems to say the problem is resolved, but apparently it is not.

[mash-stephen · Accepted solution]

It looks like you no longer have enough completed projects with feedback over the 24-month rolling window to qualify for a JSS; hence you no longer qualify for the top-rated badge.

[alienteknology]

Thank you makes sense