verify bank account

[8d732837]

I contact cx support one week ago and they give me a solution that it didnt work and it say 

**Edited for Community Guidelines**

The page that this link open is the comunity forum, so its no helpful at all! 

I already called the bank and they didn't receive these 2 deposits, something really weird because I did the same process with another company and it works well.  And I cannot send a voided check because I don't live in the USA. I just have this account in the USA but I live in Colombia.

it cannot be that difficult to get paid when the account is under my name. 

[LuiggiR]

Hi Lina,

I'm sorry to hear how this has inconvenienced you. I can see that you have already opened a support ticket for your case. Rest assured that the team should be getting back to you soon to assist you further.

Thank you.

[8d732837]

yeah but how can I acces to my support ticket ? becasue I cannot see anything on my account and the link that they sent me on the mail it doesnt work.

[LuiggiR]

Hi Lina,

You should be able to access the support ticket you created via this link. Don't hesitate to let us know if you have additional questions. 

Thank you.