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c1233351
Community Member

Beneficiary name is changed after government ID verification and unable to connect my PayPal account

Hi,

I have my UpWork account which is verified via government ID, I realized that after verification my name on UpWork has been changed to Waqas H. instead of Waqas Hanif. When I am trying to connect my PayPal account it does not allow me to connect and giving error as name is different. However, my name on PayPal is exactly same as Waqas Hanif.

If anyone can assist it would really appreciated

BR,

Waqas

ACCEPTED SOLUTION
g_vasilevski
Retired Team Member
Retired Team Member

Hi Waqas,

 

Please fill out your W-8BEN form as well so that you can use your payment method. If you're still experiencing any problems after this, feel free to follow up here. Thank you.

~ Goran
Upwork

View solution in original post

2 REPLIES 2
g_vasilevski
Retired Team Member
Retired Team Member

Hi Waqas,

 

Please fill out your W-8BEN form as well so that you can use your payment method. If you're still experiencing any problems after this, feel free to follow up here. Thank you.

~ Goran
Upwork

Thank you, it is activated now. Appreciated!

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